Prior notes have mentioned using metrics scorecards. This weekly note summarizes Chapter 9 and provides examples of week …

Switching from in-house to outsourced accounting can feel like a big leap, but it doesn’t have to be. Whether you’re …

Running a business involves juggling numerous tasks from managing sales and operations to building client relationships. …

Benchmarking is the practice of comparing business performance against industry peers. It provides insights into strengt …

In previous weeks we have focused mostly on income statement profit margin metrics. This week we focus on a different ki …

Prior notes focused on Direct Labor Value Multiple (DLVM) as a key driver of gross profit. Another essential metric is A …

In this insightful episode, a major piece of legislation, the so-called Big Beautiful Bill, is making its way through Co …

Marketing and Sales Return on Investment (ROI) is essential for evaluating how effectively a business converts marketing …

Lifetime Customer Value (LCV) measures the total financial contribution of a customer throughout their relationship with …